Turbotax User Agreement

To qualify, the higher refund or reduction in the tax due cannot be attributed to changes in the data you provided for tax preparation or to items that have been taken by you or your creator and are contrary to the law. If you have received a higher refund amount or must pay a lower tax due by another tax preparation method than TurboTax, you must notify Intuit within sixty (60) days from the date you filed your tax return by submitting an application with the following documents (i) Refund Maximum Guarante Claim Request Summary (ii) Copy of your TurboTax document or sales document, (iii) copy of your proof of payment for another method of tax preparation (if applicable) and (iv) copy of your TurboTax file, (v) copy of TurboTax`s printed tax return and other tax preparation method, and (vi) letter in which you indicate your refund or tax amount with TurboTax and your refund or tax amount with another form of tax preparation. Send it to Intuit Inc., ATTN: Maximum Refund, 2800 E Commerce Center Place, Tucson, AZ 85726-8867, U.S. Please use a traceable distribution method and manage copies of submitted items for your recordings. Non-payment requests require a sub-copy of all necessary items. Please allow up to 6 weeks for processing and delivery. If you did not receive your cheque after 8 weeks, contact us at the ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632. If you are a registered TurboTax user for fiscal year 2020 and receive a review letter from the IRS or the State Department of Revenue regarding your 2020 TurboTax, dann Intuit will provide free review notices (to what to expect and how you prepare) from a tax expert available throughout the year to help you answer your audit questions until December 31, 2023. The guarantee of support for the examination applies to letters of review and/or communications from the federal and federal states. We are not your representative and do not offer legal advice. If you are not satisfied with the question of how we responded to your request, you are entitled to a refund of the purchase price paid by you for the federal and/or national TurboTax 2020 product you purchased. Applications must be filed within 60 days of receiving your instruction and no later than June 15, 2023 (3 years). All other fees are excluded, including electronic registration fees, audit defence, retirement treatment service and technical assistance fees.

This guarantee cannot be combined with another warranty. TurboTax is excluded (forms 1065, 1120, 1120S and 1041). Intuit works to ensure the accuracy of the calculations on each form prepared with TurboTax. If you are a registered user who has updated your copy of TurboTax with the latest update available before submitting your return and verifying the suitability of your return, and you pay an IRS or state fine and/or interest only because of a miscalculation on a form, created with TurboTax, and not due, among other things, non-disclosure of all necessary information, intentional or fraudulent omission or inclusion of information on your tax return, misclassification of tax return information, or non-filing of an amended tax return, to avoid or reduce an applicable penalty/interest after Intuit has announced updates or corrections to TurboTax in a timely manner so that you can file a tax return. , then intuit will pay you the amount of the IRS or the state fine and/or interest paid by you to the IRS or the state. (A “registered user” is a user who has registered his purchase of a TurboTax license from Intuit or purchased a TurboTax license directly from Intuit). The precise calculation guarantee does not apply to tax forms where data is entered directly by you into the form, nor by using the TurboTax In-Product interview guide.

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